Flex Off Campus Drive 2025: Hiring Associate Engineer – Global IT Helpdesk

 

Flex Off Campus Drive 2025 hiring for BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics for the role of Associate Engineer – Global IT Helpdesk for Chennai location. The detailed eligibility and application process are given below.

 

Flex Off Campus Drive 2025 Details:

Job Role: Associate Engineer – Global IT Helpdesk

Qualification: BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates

Experience: Freshers

Batch: 2022/2023/2024/2025

Salary: ₹ 3 to 7 LPA

Job Location: Chennai

Last Date: ASAP

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Job Description

The Associate Engineer – Global IT Helpdesk will be based in Chennai , reporting to Senior Manager .

What a typical day looks like:

  • Provide 24/7 IT Support via Chats, Tickets, and Calls
  • L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
  • First point of contact to handle IT issues from internal users
  • Troubleshoot technical issues through remote desktop connection
  • Modify email distribution list permissions
  • Modify Active Directory groups
  • Software installations and Repairs
  • Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
  • Maintain Service Level Agreement for all the tickets
  • Prompt response to the emails received in the shift

The experience we’re looking to add to our team:

  • BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
  • Experience should be 0-2yrs.
  • Should be willing to work in rotational shifts (including night shifts).
  • Should possess good communications Skills.
  • Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
  • Basic understanding on Operating System (Win 10 & 11).
  • Basic Networking knowledge
  • Basic knowledge of email clients, MS Office, Office 365
  • Ability to execute normal tasks with little supervision
  • Creative and innovative thinker
  • Problem Resolution Skills
  • Customer Service Oriented
  • International BPO background will be an additional advantage

What you’ll receive for the great work you provide:

  • Health insurance
  • PTO

How to Apply For Cognizant Off Campus Drive 2025?

All interested and eligible candidates can apply for this  drive in online by the following link.

Apply Link:  CLICK HERE

How to apply?

  1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

If you face any issues while applying, do let us know in the comment section.