About Company:
Google LLC is an American multinational technology company that focuses on search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, artificial intelligence, and consumer electronics.
About the job
The first step of this application process will be a 30 minute Google Online Challenge held online October 12 and 13 and November 5 and 6. Please look out for your email invite and ensure you are able to attend. For successful candidates virtual interviews will be held in November.The Google IT Apprenticeship is a program of at least 12 months offering learning and development to individuals looking to start a career in IT.This apprenticeship is intended for candidates who have completed their university degree and are looking to learn more in the field of data analytics. If you’re currently pursuing a degree or working in the field for more than 12 months, we encourage you to browse our careers website for other opportunities (careers.google.com).Please note that an Apprenticeship is not a full-time opportunity but a chance to upskill yourself through learning and development in your chosen field. You will spend 20% of your time studying in a tailored training program and the rest of the time on projects with assigned Google teams to gain experience.
Responsibilities
Train in networking, infrastructure, and multi-platform system administration, and develop further skills through experience in communication technology (video and voice), hardware, mobile devices, and project management.Help support internal infrastructure escalating issues to appropriate teams.Attend required training and participate in mentoring sessions as specified.Help support internal employees on all of their IT needs across a variety of platforms (e.g., ChromeOS, Linux, iOS, Android, etc.).
Minimum qualifications:
Bachelor’s degree in Engineering or other technical discipline.
6 months of experience to an IT or a related technical field (e.g., personal projects, coding languages, operating systems, building computers/apps, volunteering with STEM organizations, etc.)
Experience in customer service roles.
Ability to speak and write in English fluently.
Preferred qualifications:
Experience thinking critically and problem-solving.
Interest in or experience with technology.
Ability to work on ambiguous tasks, find suitable solutions, and seek help/advice where appropriate.
Ability to take initiative and work independently and within a team framework.
Excellent communication, and organizational, and customer service skills.