Zoho Recruitment 2024: hiring freshers for Technical Support Engineers. Candidates with Bachelor’s/ Master’s Degree are eligible to apply. The detailed eligibility and application process are given below.

Details About Zoho Recruitment 2024:

Job Role: Technical Support Engineers

Qualification: Bachelor’s/ Master’s or Any Graduate degree

Batch: Any Batches

Experience: Fresher (0-3 Years)

Work Location: Chennai

Salary: INR 6.8 LPA (Expected)

Want To Get Free IT/Software Job Alerts on Telegram !! Join from   

We are seeking a dedicated Technical Support Engineer who will be responsible for providing exceptional support to our clients. You will troubleshoot issues, provide timely resolutions, and ensure a seamless experience for our customers. Your expertise will be crucial in maintaining customer satisfaction and loyalty.​

Job Description for Zoho Recruitment:

• Respond to customer inquiries via phone/email/chat in a timely and professional manner.
• Provide step-by-step guidance to customers to resolve issues.
• Assist customers with the integration of the payment gateway into their websites or applications.
• Gather customer feedback and provide insights to the product management and development teams.
• Provide regular updates to management on support trends and customer satisfaction.
• Collaborate with the development team to understand product features and functionalities.
• Conduct system testing to replicate customer issues and identify solutions.
• Conduct training sessions/ product demonstration for customers on using the payment gateway effectively.
• Develop internal training materials to keep the support team updated on new features and changes.

Requirements:

• Possessing 0 to 3 years of work experience in a similar industry.
• Work experience in the Fin-tech industry would be an added benefit.
• Exhibiting a keen interest, curiosity and enthusiasm for learning & adapting to emerging technologies.
• Strong communication and interpersonal skills.
• Being self-motivated, driven by results, and capable of working independently with minimal supervision.
• Displaying excellent analytical and problem-solving abilities.
• Should be willing to work in night shift.

How to Apply For Zoho Recruitment 2024?

All interested and eligible candidates can apply for Zoho Recruitment 2024 online by the following link as soon as possible.

Apply Link:  CLICK HERE

How to apply?

1. Click on the “Apply here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before, create an account.
4. After registration, log in and fill in the application form with all the necessary details.
5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

If you face any issues while applying, do let us know in the comment section.