About Accenture:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers
Accenture Company is seeking candidates for Business Operations New Associate Role.
Job Responsibilities:
Ensure that every customer derives the most value possible from the platform leading to retention and business expansion.
Identify, comprehend and clearly articulate customers' requirements to generate an end-to-end solution to their business challenges.
Act as day-to-day contact for stakeholders.
Manage and optimize configuration of on-boarded platform users, to ensure their continued success with the platform.
Identify platform gaps, and optimization opportunities designing and configuring the appropriate solutions, so that client expectations regarding platform use cases and functionalities are fulfilled.
Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements.Proactively identify opportunities to improve operational efficiencies
Provide on-going training support and ad hoc training sessions to ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionalities.Actively make sure that you are knowledgeable on all modules of the CXM platform.
Eligibility Criteria:
Any Graduate from any stream
Preferred skill:
Good communication Skills and Verbal Skills
Good teamwork
Problem solving
Initiative and enterprise
Planning and organizing
Self-management
Quick learning Skills