About Ansys:

Ansys is the global leader in engineering simulation, helping the world’s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination

Job Responsibilities:

Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners for Ansys CFD family of products

Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction

Develop technical expertise in one or more simulation areas

Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements

On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings

Participate in other strategic team and company initiatives, as needed

Eligibility Criteria:

Bachelor’s degree in Aerospace/Mechanical/Civil Engineering or related engineering field.

Required minimum years of professional experience in an engineering software environment

Preferred skill:

Committed to quality, including security and performance

Strong interpersonal, communication, and presentation skills.

Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages

Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English

Strong organizational and time management skills, possesses a sense of urgency