Apple is an American MNC technology company that specializes in consumer electronics, software and online services. it is best known for its series of personal computers, the ipod and its innovative marketing strategies for its products. it has quality based products, including many extra features and is well known for its creativity
Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
Flexibility to regularly rotate through different technical specialities and skill sets
Ability to thrive on change as products evolve
Bachelor’s/University degree or equivalent experience.
Basic level experience in an Apps Support role (combination of education/experience). 0 – 18 Months of experience
You have excellent time management skills and can make decisions quickly.
You maintain composure and customer focus while troubleshooting and solving issues.
You reassure customers when delivering product diagnoses and potential solutions.
You’re fluent in the local language.
Good interpersonal and communication skills, great teammate