Cognizant Careers Off Campus Drive 2024 Hiring For Trainee Junior Data Analyst | Any Graduate
Cognizant Careers Off Campus Drive 2024 recruitment for Trainee Junior Data Analyst of Any degree graduates of 2019, 2020, 2021, 2022 & 2023 Batch. The detailed eligibility and application process for Cognizant Recruitment drive 2024 are given in below.
Cognizant Careers Off Campus Drive 2024:
Job Role: Trainee Junior Data Analyst
Qualification: Graduate/Post Graduate/ Doctorate degree
Experience: Fresher
Batch: 2020/2021/2022/2023/2024
Salary: 4 LPA
Job Location: Kolkata
Last Date: ASAP
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About Cognizant:
Cognizant is an American multinational information technology services and consulting company. It is headquartered in Teaneck, New Jersey, United States. Cognizant is part of the NASDAQ-100 and trades under CTSH.
Job Summary
We are seeking a dedicated Process Executive-CDM/PV with 0 to 3 years of experience to join our dynamic team. The ideal candidate will have expertise in Advanced Excel and a strong background in Customer Management and Complaint Management within the Life Sciences sector. This role involves managing customer data addressing complaints and ensuring high levels of customer satisfaction.
Responsibilities
- Manage and maintain customer data with precision to ensure accuracy and reliability.
- Address and resolve customer complaints efficiently to enhance customer satisfaction.
- Utilize Advanced Excel skills to analyze and interpret customer data for actionable insights.
- Provide timely and effective communication with customers to address their concerns and queries.
- Collaborate with cross-functional teams to ensure seamless customer service operations.
- Implement best practices in customer management to improve service quality and efficiency.
- Monitor and report on customer service metrics to identify areas for improvement.
- Develop and maintain documentation related to customer interactions and complaint resolutions.
- Ensure compliance with industry regulations and company policies in all customer management activities.
- Conduct regular reviews of customer feedback to identify trends and areas for improvement.
- Assist in the development and implementation of customer service training programs.
- Support the continuous improvement of customer service processes and systems.
- Contribute to the overall success of the company by enhancing customer satisfaction and loyalty.
Qualifications
- Possess strong proficiency in Advanced Excel for data analysis and reporting.
- Demonstrate experience in Customer Management within the Life Sciences sector.
- Exhibit expertise in Complaint Management with a focus on resolving issues effectively.
- Show excellent communication skills for interacting with customers and internal teams.
- Have a keen eye for detail to ensure accuracy in customer data management.
- Display the ability to work collaboratively in a team-oriented environment.
- Bring a proactive approach to identifying and addressing customer service challenges.
Certifications Required
Certified Customer Service Professional (CCSP) Advanced Excel Certification.
How to Apply for Cognizant Careers Off Campus Drive 2024?
All interested and eligible candidates can apply for this Cognizant Careers Off Campus Drive 2024 online by the following link by as soon as possible.
Apply Link: CLICK HERE
How to apply?
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying, do let us know in the comment section.