Concentrix Hiring Fresher Chat Support Advisor (Work From Home)
Concentrix hiring freshers for Chat Support Advisor. Candidates with Any degree are eligible to apply. The detailed eligibility and application process are given below.
Details About Concentrix Careers 2024:
Job Role: Chat Support Advisor
Qualification: Any Graduate
Batch: Any Batch
Experience: Freshers
Salary: Upto ₹ 5.5 LPA (Expected)
Job Location: Remote
Last Date: ASAP
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Job Description
Function: Sales and Business → Customer Service
As a Chat Support Advisor at Concentrix, you will be responsible for providing exceptional customer service and technical support through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and ensure a seamless experience for all users.
Responsibilities:
- Engage with customers via chat to address their queries, concerns, and technical issues.
- Provide accurate and timely solutions to customer inquiries while maintaining a professional and courteous demeanor.
- Utilize troubleshooting techniques to resolve technical problems related to software, applications, and digital services.
- Document customer interactions and accurately log all relevant information in the company’s system.
- Collaborate with other team members and departments to escalate complex issues and ensure timely resolution.
- Stay updated on product knowledge and industry trends to better assist customers and enhance the overall customer experience.
Requirements:
- Excellent written communication skills with a strong command of the English language.
- Prior experience in customer service, technical support, or a related field is preferred but not required.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency in using computer software and navigating digital platforms.
- Strong problem-solving skills and attention to detail.
How to Apply For Concentrix Hiring 2024?
All interested and eligible candidates can apply for Concentrix Hiring online by the following link as soon as possible.
Apply Link: CLICK HERE
How to apply?
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying, do let us know in the comment section.