Responsibilities:

As a fresher in this role, you’ll support the cloud and DevOps teams in day-to-day activities. Your focus will be on learning foundational cloud skills, assisting with basic configuration and support tasks, and observing best practices for enterprise IT operations. You’ll receive close guidance and mentorship as you build your skills and confidence.

Responsibilities

• Assist with routine setup, configuration, and monitoring of Azure/AWS resources as guided by senior team members.
• Support basic user access requests (e.g., creating, modifying, or deleting user access in cloud portals).
• Shadow and document troubleshooting activities for simple cloud issues (like VM startup failures, resource quota limits).
• Participate in cloud-based deployment processes and sit in on team meetings to understand project goals and technical requirements.
• Help maintain documentation (installation guides, FAQ, runbooks) for cloud operation processes.
• Follow step-by-step checklists for daily health and status checks of basic cloud services (monitoring dashboards, reviewing alerts, running simple scripts).
• Learn and practice DevOps basics: running sample CI/CD pipelines, version control basics, and observing automation jobs.
• Regularly attend trainings and actively seek mentorship from experienced colleagues.
• Report problems or unusual findings promptly to responsible team members.

Required Technical Skills:

• Basic awareness of cloud computing concepts (what is a server, storage, networking, etc.)
• Interest in learning public cloud (Azure or AWS) and willingness to explore cloud consoles
• Enthusiasm for technology, willingness to follow instructions and standard operating procedures
• Clear written and spoken English for collaboration and documentation
• Proactive attitude towards training and self-learning
• Ability to follow checklists, ask questions, stay organized
• Knowledge of security auditing policies, critical authorizations, and objects.
• Strong analytical, problem-solving, and multi-tasking skills for timely resolution of complex customer issues.
• Excellent written and oral communication skills.
• Self-motivated to improve knowledge and skills
• Works well both in a team environment and independently