Deloitte Job Opportunity hiring for Customer Support Associate.

The students from various disciplines can apply for Deloitte off-campus recruitment drive. Interested and eligible candidates can read more details below for Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc

About Deloitte:

Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network with offices in over 150 countries and territories around the world.

Deloitte Off-campus hiring candidates for the post of Customer Support Analyst.

Job Responsibilities:

Have passion on technical knowledge learning and be a quick learner

Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner

Initiates and/or implements corrective action as needed, in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained

Have demonstrated ability to work in a fast-paced, dynamic environment, prioritizing work and adjusting to changing business demands

Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes.Exceptional attention to detail, relevancy, authenticity, and accuracy of information gathered; ability to structure, organize and synthesize data quickly with the end-user perspective in mind.Enthusiastic self-starter with a can-do attitude, delivering a consistent high level of performance.

Eligibility Criteria:

Any Graduate from Any Stream

0-1 Years of work experience

Preferred skill:

Excellent Customer service (Phone / Chat / Emails)Excellent written & verbal skills

ServiceNow experience preferred

Exposure to application support, ITIL framework etc.Customer Service experience

Excellent spoken English Language proficiency

Proficient with MS-Office