About DXC Technology:
Mindtree Ltd is an Indian multinational information technology and outsourcing company, headquartered in Bangalore, India. It is a part of the Larsen & Toubro Group.
DXC Technology Off Campus 2023 is hiring candidates for the post of Associate Professional Application Delivery.
Job Responsibilities:
Assists with the coordination of activities of functional areas or of department account leads to ensure that business solution requirements are met.Assists in day to day Application support delivery to our clients globally
Be part of 24/7 Support team and provide high quality production support services
Actively manage Application Incidents and Changes using the ITIL framework
Representing support in High severity Incident Management or Major Incident Management
Works closely with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
Assists in identifying and researching application improvements to increase customer and stakeholder satisfaction.Actively participate Application delivery projects and enhancements
Eligibility Criteria:
Bachelor’s degree or equivalent combination of education and experienceBachelor’s degree in business administration, engineering, information systems or related field preferred
Zero or more years of support services or project or program experience
Experience working with the technology industry
Experience working with company products and operating systems
Preferred skill:
Incident Management
Change Management
Service Request Management
Escalation Management
Monitoring of Applications and reporting
Performing Application Sanity Checks and exceptional Handling24/7 SupportITIL Best Practices
AWS and AZURE knowledge
SQL/Window Servers/IIS/Python – Added Advantage