
Flex Off Campus Drive 2025: Hiring Associate Engineer – Global IT Helpdesk
Flex Off Campus Drive 2025 hiring for BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics for the role of Associate Engineer – Global IT Helpdesk for Chennai location. The detailed eligibility and application process are given below.
Flex Off Campus Drive 2025 Details:
Job Role: Associate Engineer – Global IT Helpdesk
Qualification: BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates
Experience: Freshers
Batch: 2022/2023/2024/2025
Salary: ₹ 3 to 7 LPA
Job Location: Chennai
Last Date: ASAP
Want To Get Free IT/Software Job Alerts on Telegram !! Join from
Job Description
The “ Associate Engineer – Global IT Helpdesk ” will be based in Chennai , reporting to Senior Manager .
What a typical day looks like:
- Provide 24/7 IT Support via Chats, Tickets, and Calls
- L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
- First point of contact to handle IT issues from internal users
- Troubleshoot technical issues through remote desktop connection
- Modify email distribution list permissions
- Modify Active Directory groups
- Software installations and Repairs
- Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
- Maintain Service Level Agreement for all the tickets
- Prompt response to the emails received in the shift
The experience we’re looking to add to our team:
- BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
- Experience should be 0-2yrs.
- Should be willing to work in rotational shifts (including night shifts).
- Should possess good communications Skills.
- Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
- Basic understanding on Operating System (Win 10 & 11).
- Basic Networking knowledge
- Basic knowledge of email clients, MS Office, Office 365
- Ability to execute normal tasks with little supervision
- Creative and innovative thinker
- Problem Resolution Skills
- Customer Service Oriented
- International BPO background will be an additional advantage
What you’ll receive for the great work you provide:
- Health insurance
- PTO
How to Apply For Cognizant Off Campus Drive 2025?
All interested and eligible candidates can apply for this drive in online by the following link.
Apply Link: CLICK HERE
How to apply?
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying, do let us know in the comment section.