About Genesys:

Every year, Genesys delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences.

Job Description

Design and implement effective DevOps practices.

Perform deployments and maintenance and configuration changes in Cloud Environment

Develop and maintain new health checks for system and application-level monitoring.

Automate tasks through appropriate tools and scripting

Continually focus on improving the application and innovation

Participate in post-mortem and root cause analysis

Work effectively in collaboration with other team members

Rapid Prototyping.

Genesys Careers Eligibility Criteria:

Bachelor’s Degree or Master’s in Computer Science, Engineering, Software Engineering or a relevant field.

Up to 1 year of industry experience.

Preferred skill:

Familiarity with Cloud Technologies (ex: ECS, Cloud Formation, KMS, S3, etc.,), microservices and Docker.

Familiarity with scripting languages such as Python

Excellent problem solving, critical thinking and communication skills

Knowledge of Microservice and containerization technology

Work in an Agile team along with Developers/QA.

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