At Google Operations Center, we provide caring and knowledgeable support for Google users and customers. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals.
Participate in rotating on-call or interrupts schedule with other members of the team, including weekends. Support multi-vendor, open flow SDN-based IPv4/v6 network, including both wired and wireless connectivity.
Identify, define, and update operational requirements to adopt technology into operations in collaboration with Engineering, Architecture, and Developers.
Identify network operational and implementation issues and determine/recommend appropriate solutions in partnership with Engineering, Operations, Deployment, and Developers.
Create, maintain, and review operational and deployment best practices across teams.
Drive efficiencies through automation and perform code reviews.
Master’s degree in a technical discipline or equivalent practical experience.
Experience with operating enterprise class routers and switches.
Experience with network hardware (routers, switches) architectures, including backplane and ASIC functionality and distributed architectures.
Experience with Python or other scripting language.
Knowledge of networking and application protocols like Ethernet, Wi-Fi, TCP/IP, and HTTP.
Familiarity with concepts of OpenFlow and software defined networking.