About Infosys:
Responsibilities Primary Responsibilities
• Opportunity Identification: To perform process study, process assessments, design thinking sessions to come up improvement opportunities
• Solution Conceptualization: To understand client’s business processes, existing IT landscape and propose relevant transformative solutions
• Stakeholder Communication and Approvals: Pro-actively interact with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions
• Requirements Documentation: To gather, analyze and document solution requirements (functional as well as non-functional). Liaison with development teams on managing requirements, participate in UAT and realize proposed/estimated benefits
Educational Requirements
BE
Service Line BPO Service Line Technical and Professional Requirements: Primary Responsibilities
• Opportunity Identification: To perform process study, process assessments, design thinking sessions to come up improvement opportunities
• Solution Conceptualization: To understand client’s business processes, existing IT landscape and propose relevant transformative solutions• Stakeholder Communication and Approvals: Pro-actively interact with client and Infosys BPM operations stakeholders and obtain buy-in on the proposed solutions
• Requirements Documentation:
To gather, analyze and document solution requirements (functional as well as non-functional). Liaison with development teams on managing requirements, participate in UAT and realize proposed/estimated benefits