The Nippon Telegraph and Telephone Corporation,[a] commonly known as NTT, is a Japanese telecommunications company headquartered in Tokyo, Japan. Ranked 55th in Fortune Global 500, NTT is the fourth largest telecommunications company in the world in terms of revenue,[3] as well as the third largest publicly traded company in Japan after Toyota and Sony, as of June 2022.
Responsibilities of the Candidate:
Assist with tasks relevant to the specific area or function
Gain knowledge and experience in the area of specialization or function
Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
Provide general administrative to the specific area or function
Coordinate meetings, logistics, filing, and record keeping
Assist with the preparation and distribution of reports and review system data for accuracy
Identify errors or discrepancies they will investigate and correct or escalate them for resolution
Provide support to clients in low complexity matters and maintain a log and/or list of all the queries
Requirements:
Diploma or Bachelor’s degree
Relevant certification
Ability to professionally handle complaints, problems, and issues, escalate resolutions and corrective actions
Ability to deliver a quality service through their support offering
Ability to work in a team-orientated, collaborative environment