About NTT DATA:

NTT Ltd. is a leading, global technology services company. We’re here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good

Job Responsibilities:

Gain knowledge and experience in area of specialisation or function

Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function

Provide general administrative to the specific area or function

Coordinate meetings, logistics, filing and record keeping

Assist with the preparation and distribution of reports and review system data for accuracy

Identify errors or discrepancies they will investigate and correct or escalate them for resolution

Provide support to clients in low complexity matters and maintain a log and/or list of all the queries

Eligibility Criteria:

Diploma or Bachelor’s degree

Relevant certification

Preferred skill:

Good verbal and written communication skills

Professional attitude and appearance

Ability to prioritise tasks and multitask

Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions

Ability to deliver a quality service through their support offering

Passion for continuous improvement

Self-motivated and a passion to learn

Ability to work in a team-orientated, collaborative environment

Good planning, organizing and time management skills

Analytical mind with an inclination for identifying issues and/or defects

Knowledge and interest in the specific area or function

APPLY HERE