About Oracle:
Oracle is the world’s leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies in the world. We use innovative emergent technologies to tackle real-world problems. From advancing energy efficiency to reimagining online commerce, the work we do is not only redefining the world of business, but also helping advance governments, power nonprofits, and giving billions of people the tools they need to outpace change.
Job Responsibilities:
- Monitoring Customer events board 24*7
- Acknowledge new events and perform correct categorization of issues.
- Create an Incident based on the Severity / Impact of the issue
- Notification of the Incident to the customer via Email or Phone
Eligibility Criteria:
- Any Graduate degree from any stream.
Preferred skill:
- Good understanding of UNIX architecture (Solaris, Linux…)
- Basic understanding of Database concepts & architecture
- Understanding of terminal services such as SSH, Telnet.
- Understanding of ticketing systems such as Remedy
- Proven Oral and Written communication skills
- Good written and verbal communication skills; mastery in English and local language.