About Paytm:
Paytm is India’s leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.
Paytm Job Responsibilities:
Responsible for maintaining assigned client relationships. Interact with internal teams for the smooth flow of each event listing marketing initiatives and payments.
Point of contact for all Small/Medium scale organizers for the smooth & easy functioning of the accounts and documentation
Responsible for resolving and replying to queries.
Managing incoming customer service queries.
Identify and assess organiser/venue needs, collect feedback and share them to relevant teams to achieve customer delight
Preferred skill:
Excellent communication skills
Ability to focus on details, multitasking and perform activities timely with quality output.
Strong analytical, problem solving and conceptual skills.
Strong written and verbal communication skills.