Salesforce has announced a job notification for the post of Techforce Analyst Intern. A student from various disciplines can apply for Salesforce Recruitment 2023. Interested and eligible candidates can read more details below

Salesforce is hiring candidates for the post of Techforce Analyst Intern.

Job Responsibilities:

Respond promptly to escalations for technical support.Provide technical support through Phone, chat and other available channels.Installs, configures and troubleshoots hardware including: laptops, workstations,printers, phones, video conference units and mobile devices.WAN/LAN troubleshooting and TCP/IP connectivity issues across a variety of

technologies (LAN/ Broadband/Wireless)Support Security Standards (anti-virus/anti-spam/firewall/patching)Work with Help desk, Provisioning, Infrastructure Operations, Systems Engineering, ITNOC, Security and other teams to identify and resolve escalations and outages

Create and maintain user accounts, passwords, data integrity, system access &security

Document case status and provides updates to management and end-users

Develop, document, and maintain standard operating procedures, best practices and customer service guidelines

Own IT projects and drive project deliverables for the team

Handling of Assets including desktop movements/deployments

Participate in interviewing, training and mentoring junior team members

Drive quality and adherence to best practices within the team, including delega ing low complexity work to the Helpdesk

Eligibility Criteria:

BCA/ BSC Degree from any stream

Excellent verbal and written technical documentation skill

Preferred skill:

Excellent verbal written communication skills

Good communication and co-ordination skills

Strong team player with service-oriented attitude and customer focus

Strong research and problem solving abilities are required

Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.),hardware/software and general technology trends

Must be a go-getter and Salesforce .com enthusiast who thrives on working in fast-paced environment

About Salesforce:

salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.