About S&P Global:
S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead.
Understanding prospect client requirements and ensuring all clients/sales queries are responded quickly and efficiently
On-boarding internal and external clients for multiple EVB pricing products and assisting them through data integration process.
Improve service/database quality by identifying patterns of client queries.
Identification of opportunities to enhance operational efficiency and data quality improvement projects
User acceptance testing for new or enhanced product functionality.
Ability to conduct client calls for demos for newly on-boarded clients or for resolving any client query/issues raised.
Proactively monitoring data deliveries to ensure uninterrupted services to the client.
Managing daily requests/queries received from the clients and handling escalations, if any.
Delivery of set targets with desired quality parameters
Graduate degree/ Post Graduate or equivalent in ideally Finance, Economics or Business
Ability to communicate clearly and effectively with stakeholders
Ability to work independently and liaise with counterparts/stakeholders globally and work as ambassador for the team.
Must have general understanding of financial markets and be keen to expand knowledge.
Good understanding of Fixed Income Market – Corporates, Sovereign, Municipals, Securitized Bonds as well as Equity Marke
Good written and verbal communication skills; mastery in English and local language.