Details
Walmart is hiring for the post of Technology Services Engineer I!
Responsibilities of the Candidate:
- Drive the maintenance and support of software applications across the globe
- Independently own and address and resolve applications issues, provide updates and perform root cause analysis
- Gather the required information necessary in order to best handle customer software and technical inquiries
- Plan, execute and implement applications and configuration change procedures
- Gain and maintain expertise in flow of application process and systems related to domain
- Be part of a team that manages applications/systems 24×7 on a rotation basis to ensure best experience to customers and work in the assigned shift timings
- Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status
- Collaborate with software support teams to properly manage customer inquiries and escalate when appropriate
- Partner with other software support team members on various strategic projects when needed
Requirements:
- Bachelor’s degree in Computer science/ IT/ Electronics/ or related discipline graduating in 2023
- Has maintained min. 7 CGPA & above
- Good understanding of any of the programming languages
- Good understanding of Unix/ Linux/ windows operating systems with scripting experience in Shell/ Perl
- Good understanding of database
- Good understanding of networking, systems, applications and storage Systems, software engineering and architecture knowledge Exposure/ experience in open-source technologies will be an added advantage
- Exposure/ experience in Cloud technologies will be an added advantage