About Unstop:
Upstox is one of India’s leading Fin-Tech companies with a mission to simplify trading & investing to make it easily accessible to the masses. We aim to enable everyone, from new investors to seasoned traders, to invest across multiple categories with our state-of-the-art trade & investment platform and commission-free pricing. We offer numerous asset categories to invest in, like Stocks, IPOs, Mutual Funds, and more.
By focusing on our customers’ needs and equipping them with personalized yet powerful tools, we witnessed a steep growth of 800% in our customer base from 25 Thousand in 2017 to 2 Lakh in 2019. With 1500% growth in 2020, currently, over 11 million customers trust us with their investment decisions, thus setting us on the course to become an industry-leader in the country.
Job Description Summary:
As a Product Intern, you will have the opportunity to contribute to the development and enhancement of our platform, ensuring great experience for our users. This role is ideal for individuals who are passionate about personal finance, have a strong analytical mindset, and are eager to learn and grow in a fast-paced environment.
Responsibilities:
• Get to know customer: Analyze data, conduct user research, and analyze support tickets to understand their pain points and address them at scale.
• Make your first release: Collaborate with designers and developers to address the identified pain points using your research and analysis.
• Increase adoption of existing product features.
In you day to day role you will:
– Analyzing data to discern positive and negative trends and taking appropriate action.
– Maintaining close connections with customers through user research or other mediums to address critical customer issues related to specific product features.
-Analyzing customer tickets associated with a particular product feature and brainstorming solutions to address them at scale.
-Collaborating with developers and designers to develop small features and address existing bugs.
-Scaling existing product features by collaborating with the marketing team and/or implementing self-adoption solutions.
PPO will be offered based on performance
Psst… tips on how you can beat the competition:
If you can showcase your abilities to:
· Be self-driven / quick starter
· Have an ownership mindset
· Aggressively drive and deliver results
If you fit the above description, we would love to connect with you! APPLY NOW