UST Off Campus Drive 2023 | Cloud Network Engineer | Freshers | Across India | Apply Here!!

Job Description:

L1/L2 ISRAEL ONPREMISE NETWORK & SECURITY INFRASTRUCTURE SERVICES OPERATIONS

Incident/Change management and Service requests for all Infrastructure devices listed in the above inventory.

Vendor co-ordination for any Break-fix support and getting the RCA

Standard Changes as per SOP.

Scheduled backup checks and reporting (Daily/Weekly/Monthly/Adhoc)

Notify the Change management team on the vendor, Service provider and facility maintenance through external CRQs.

Notify Service providers during facility maintenance to take care of their mux/equipment.

Take configuration and show tech backups before planned maintenance.

Verify end-to-end configurations and end-user services post the external maintenance.

Initiate RMA, coordinate with vendor and send back faulty RMA timely.

Comprehensive, Expedited, Emergency Changes, Incident, request and High and Low Severity outages.

Planning & Scheduling patch, software & Hardware upgrade in alignment with L3 during outages, Critical incidents.

Commission and decommission network/security devices.

Provide best practices and approaches for in-scope devices.

On Real DR situations.

Responsible for Support on Internal and external Audits.

Annual Reload of Network devices.

Annual Failover test of Critical ENSS services and documentation.

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