Details About Wipro Careers 2024:
Company Website : www.wipro.com
Job Role: System Engineer
Qualification: Bachelor’s / Master’s degree
Batch: Recent Batches
Experience: Freshers
Salary: ₹5 to ₹7 LPA (Via Glassdoor)
Job Location: Bengaluru
Last Date: ASAP
About Company:
Wipro Limited is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Wikipedia
Job Description:
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,