Details About Wipro Careers 2024:

Company Website : www.wipro.com

Job Role: System Engineer

Qualification: Bachelor’s / Master’s degree

Batch: Recent Batches

Experience: Freshers

Salary: ₹5 to ₹7 LPA (Via Glassdoor)

Job Location: Bengaluru

Last Date: ASAP

About Company:

Wipro Limited is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Wikipedia

Job Description:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,

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