About Zoho:

Zoho Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for an online office suite named Zoho

Job Responsibilities:

  • Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
  • Should be able to build a rapport with the customer, with clear and confident communication.
  • Focus to be on customer satisfaction and first-time resolution.
  • Engaging with the technical team for providing faster resolutions to technical issues.
  • Working closely with the technical content team to identify gaps in the help module.
  • Willingness to work night shift.

Eligibility Criteria:

Any Graduate in any field

Preferred skill:

  • Should have excellent verbal and written communication skills.
  • ready to work for 24*7 shifts with outstanding customer handling skills.
  • good understanding of modern IT management,
  • ITSM concepts, exposure in Microsoft OSs
  • basic networking concepts, knowledge in Windows OS/applications

APPLY HERE!!!