About Concentrix:
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Job Description
Creating, improving and maintaining content to achieve our business goals and reducing the learning curve. Responsible for any content re-engineering requirements through industry best practices.
Create, develop and edit content for various training related activities
Create eLearning and gamification courses to enhance existing content for better engagement & reduced learning curve of learners
Develop simple, easy-to-understand, user friendly content while employing good search engine optimization (SEO) techniques
Ensure compliance with law (e.g. copyright and data protection)
Develop an editorial calendar and ensure content team is on board
Stay up-to-date with developments and generate new ideas to draw audience’s attention
Project Implementation Timelines
Measurable benefits from the projects / processes implemented
Business Dashboard Timelines
Qualification required:
Bachelor’s Degree in any stream, Proficiency in English, Knowledge of content writing, Web designing, Articulate.
Preferred skills
Knows, understand and appropriately applies technical / soft skills, methods and processes required for the position.
Keeps current with new and (or) updated program information, trends and development in the field
Document activities, to read and interpret written information
Strong writing and presentation skills
Good computer and database skills
Hands on experience with MS Office and WordPress
Content Development Plan
Project Management Reports on Content
Content Improvement Projects
Edit / Proof reading of content
Personal Development
Understanding of business model and current content structure
Designing current and proposed content flow
Content Development Plan
Project Management Reports on Content
Content Improvement Projects
Edit / Proof reading of content
Personal Development
Understanding of business model and current content structure
Designing current and proposed content flow
Take ownership of and sees things through to completion with a sense of urgency
Prioritizes efforts and plans to minimize surprises
Exceeds expectation through brilliant execution
Curious and inquisitive to learn & adapt
Open and willing to embrace change with speed & enthusiasm
Works seamlessly across team(s)
Identifies & removes barriers to seamless working
Leverages collective wisdom to deliver value
Listens and relates
Articulates and engages
Influences and aligns
Scans around to pick up “potential disruptors” to business
Challenges the status quo
Seeks opportunities to go beyond comfort zone
Identifies the real problem – w.r.t. clients & people
Generates relevant & viable solutions with a long-term view
Makes bold, informed decisions