About Synopsys:
Synopsys technology is at the heart of innovations that are changing the way people work and play. Self-driving cars. Machines that learn. Lightning-fast communication across billions of devices in the datasphere.
Job Responsibilities
Proactive support STAR Memory System, STAR Hierarchical Systemand other HAT products
Interface with customers, Synopsys AEs, and engineering staff to ensure a timely response to customer issues. Primary modes of communication will be through email and telephone.
Write and maintain application notes, FAQ’s, training materials, and other support material, providing customers easy access to application information.
Support Tools – Interface directly with SolvNetPlus and the Engineering Database to document and track resolutions to customer issues,
Some travel might be required.
Requirements:
Strong analytical skills and proficiency in working with large datasets
Excellent communication and interpersonal skills
Proficiency in Microsoft Excel and PowerPoint
Strong attention to detail and ability to work in a fast-paced environment
Ability to work independently and as part of a team
Strong interpersonal skills