Amazon.com, Inc. is an American multinational conglomerate that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S.
- This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
- Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
- Minimum experience should be 6 months in any field.
- Excellent communication skills (written and verbal)
- Excellent typing skills
- Ability to use a desktop computer system
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned