Concentrix Recruitment 2023 | Supervisor Training |Work From Home | Apply here!

About Concentrix:

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Job Description

Creating, improving and maintaining content to achieve our business goals and reducing the learning curve. Responsible for any content re-engineering requirements through industry best practices.

Create, develop and edit content for various training related activities

Create eLearning and gamification courses to enhance existing content for better engagement & reduced learning curve of learners

Develop simple, easy-to-understand, user friendly content while employing good search engine optimization (SEO) techniques

Ensure compliance with law (e.g. copyright and data protection)

Develop an editorial calendar and ensure content team is on board

Stay up-to-date with developments and generate new ideas to draw audience’s attention

Project Implementation Timelines

Measurable benefits from the projects / processes implemented

Business Dashboard Timelines

Qualification required:

Bachelor’s Degree in any stream, Proficiency in English, Knowledge of content writing, Web designing, Articulate.

Preferred skills

Knows, understand and appropriately applies technical / soft skills, methods and processes required for the position.

Keeps current with new and (or) updated program information, trends and development in the field

Document activities, to read and interpret written information

Strong writing and presentation skills

Good computer and database skills

Hands on experience with MS Office and WordPress

Content Development Plan

Project Management Reports on Content

Content Improvement Projects

Edit / Proof reading of content

Personal Development

Understanding of business model and current content structure

Designing current and proposed content flow

Content Development Plan

Project Management Reports on Content

Content Improvement Projects

Edit / Proof reading of content

Personal Development

Understanding of business model and current content structure

Designing current and proposed content flow

Take ownership of and sees things through to completion with a sense of urgency

Prioritizes efforts and plans to minimize surprises

Exceeds expectation through brilliant execution

Curious and inquisitive to learn & adapt

Open and willing to embrace change with speed & enthusiasm

Works seamlessly across team(s)

Identifies & removes barriers to seamless working

Leverages collective wisdom to deliver value

Listens and relates

Articulates and engages

Influences and aligns

Scans around to pick up “potential disruptors” to business

Challenges the status quo

Seeks opportunities to go beyond comfort zone

Identifies the real problem – w.r.t. clients & people

Generates relevant & viable solutions with a long-term view

Makes bold, informed decisions

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