About Infosys:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Job Description
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Communication scale – CEFR ::C1, C2
Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
Preferred skill:
Analytical problem solvers who will understand issues and to resolve customer issues.
Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently.
Being proactive and show the utmost respect for customer’s time.
Good time management, ensuring all contacts with customers add value.