About Nielsen:
Nielsen Holdings Inc. is American information, data, and market measurement firm. Nielsen operates in over 100 countries and employs approximately 44,000 people worldwide. The company is listed on the New York Stock Exchange and is currently a component of the S&P 500
Job Description
Execute procedures to meet internal/external SLA’s with high quality
Train and certify, as applicable, on business policies and standard operating procedures
Adhere to all standard operating procedures and business policies
Execute data entry via databases
Develop and recommend solutions for process improvements, in addition to supporting the implementation of new processes and programs
Work with clients to complete day to day BAU activities
Support on-call rotations or off-shift availability, as required
Perform quality checks to ensure data integrity for clients and downstream systems
Respond to client inquiries via Change Requests, Salesforce tickets, and/or Client Service Representatives
Research and respond to E&Y Audit requests
Assist Process/Team Lead with the creation of and data gathering for KPI & Metrics
Assist Process Lead/Team with UAT Testing for new software releases
Other duties as assigned
Qualification required:
Bachelor’s Degree in Engineering, English, Journalism, Music or other Media-related disciplines.
Proven record of delivering quality results on time with high attention to detail
Uses logic to analyze data and capability to draw conclusions and convey results
Fluency in English language, effective writing, grammatical, organizational, analytical, and communication skills
Proficient with use of Google Tools (Docs, Sheets, Slides) and Microsoft Suite
Strong interpersonal skills and the ability to work effectively with others
Must be able to work accurately under deadlines and willing to work outside regular business hours, as required
Typing speed should be good.
The candidate must be passionate about consuming Podcasts, TV shows, and movies.
Must keep themselves updated with the latest news, especially on social networks, related to American television, cinema and sports.