Sprinklr is an American software company based in New York City that develops a SaaS customer experience management (CXM) platform. The company’s software, also called Sprinklr, combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social media research, and social media monitoring.

Responsibilities of the Candidate:

Own the end-to-end testing of the data pipeline and platform setup and set best practices

Create the necessary automation library and framework as required and build automation test

Ensure the health of the platform by putting the necessary checks and balances wherever is appropriate

Responsible for driving meetings and new initiatives and innovation

Participate in all day-to-day QA tasks

Research into new test/validation technologies/methodologies

Work with cross-functional teams to ship high-quality releases

Provide technical guidance and mentorship to a team of SDET and Sr SDET depending on the role you are placed in

Encourage and drive initiatives that promote innovation and technical excellence

Constantly look for improvements in software development and testing processes


B.E/ B.Tech from Tier-1 & Tier-2 colleges

Testing of any SaaS products and a clear understanding of architecture and design across all systems

Experience in any Databases such as MySQL, and MongoDB is a big plus

Knowledge of data structures and algorithms and good object-oriented design and coding skills

Understanding Performance testing and Performance related tools such as JMeter / Gatling is preferred

Understanding Test Cycles Management tools like JIRA or relevant

Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans, and other preparation activities