At Sutherland, you will work with great people on interesting projects with some of the world’s biggest brands. Here, you’ll develop new skills and experiences while tackling challenges in a supportive environment. Here, you’ll keep your passions and interests alive because we believe your unique perspective adds value to your work.
- Respond to Customer queries via Chat medium
- Assistance with order status questions and account/product inquiries.
- Project a professional company image through chat and email.
- Provide customers with product and service information.
- Escalate/ transfers or referrals to other Departments as appropriate
- Maintain the quality standards.
High School Diploma or Equivalent
Excellent verbal and written communication skills.