About Company

Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 200,000 employees.

Job Description:

Provide high-quality service to customers

Receive inbound calls in a courteous manner

Document process requirements and logs in Clarify (provisioning database)

Process orders and monitor them through online and manual systems

Review all methods and procedures, etc. on a daily basis for updates

Handle each customer inquiry by greeting customers properly, establishing rapport, conducting appropriate fact-finding, providing accurate and complete information, displaying professionalism, resolving inquiries, and meeting all commitments

Track and report activities, errors, and progress on a regular basis

Provide technical support during implementation of services

Take action by transferring proper escalations to customer care when necessary

Exhibit excellent customer service skills

Eligibility Criteria:


10th Standard: 60% or above

12th Standard: 60% or above

Graduation: 60% or CGPA Equivalent to 60% or above as applicable by the university guidelines

Only Fulltime courses. NO Part-time or Correspondences or Distance learning education in either 10th or 12th or Degree

Year of passing

2020, 2021, 2022


B.E./B. Tech. (Compulsory Degree) / ME / MTech – 5 Year Integrated courses

Branch of study

All Branches Allowed.

Except Fashion Technology, Textile Engineering, Agriculture and Food technology

Preferred skill:

Quick learner

Good Communication- Verbal and Non Verbal skills


Good Team Player

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