About Wipro
Wipro is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.[5] Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.
Job Description
The purpose of this role is to work with Application teams anddevelopers to facilitate better coordination amongst operations,development and testing functions by automating and streamlining theintegration and deployment processes
Align and focus on continuous integration (CI) andcontinuous deployment (CD) of technology in applications
Plan and Execute the DevOps pipeline that supports theapplication life cycle across the DevOps toolchain — fromplanning, coding and building, testing, staging, release, configurationand monitoring
Manage the IT infrastructure as per the requirement of thesupported software code
On-board an application on the DevOps tool and configure it asper the clients need
Create user access workflows and provide user access as per thedefined process
Build and engineer the DevOps tool as per the customizationsuggested by the client
Collaborate with development staff to tackle the coding andscripting needed to connect elements of the code that are required torun the software release with operating systems and productioninfrastructure
Leverage and use tools to automate testing & deployment in aDev-Ops environment
Provide customer support/ service on the DevOps tools
Timely support internal & external customers on multipleplatforms
Resolution of the tickets raised on these tools to be addressed& resolved within a specified TAT
Ensure adequate resolution with customer satisfaction
Follow escalation matrix/ process as soon as a resolution getscomplicated or isn’t resolved
Troubleshoot and perform root cause analysis of critical/repeatable issues