Lenskart is hiring for the role of IT Support | freshers eligible | Apply here!

About Lenskart

Lenskart is an Indian E-Commerce platform specializing in the commodity segment of Eyewear. Headquartered in Faridabad, Haryana, India, Lenskart also operates through its 500+ retail outlets spread across 100+ cities in India. The company was founded in the year 2010 by Peyush Bansal, alumni of McGill University and IIM Bangalore, and Amit Chaudhary, alumni of Birla Institute of Technology. Lenskart is currently the fastest growing eyewear company in India and the largest eyewear company online

Lenskart is hiring for the role of IT Support!

Responsibilities of the Candidate:

Respond in a timely manner to service issues and requests

Provie technical support across the company (this may be in person or over the phone)

Set up accounts for new users.

Repair and replacing equipment as necessary

Maintain and Resolve issues on LAN/WAN, VPN, biometric, AV systems connections

Coordinate with vendors to resolve technical problems with desktop/Laptop computing

equipment and software

Support in testing and deployment of new applications and systems

Address user tickets regarding hardware, software and networking

Conduct remote troubleshooting

Organize and file documentation pertaining to warranties and instructional guides for computer hardware


IT Specialist