Working at NTT

The Graduate works under the guidance of a more senior professional colleagues. The primary responsibility of the Graduate is to assist with tasks relevant to the  specific area or function.

Key roles and responsibilities:

  • Gain knowledge and experience in area of specialisation or function
  • Acquire the relevant practical experience and knowledge of the service or solution offered by the specific area or function
  • Provide general administrative to the specific area or function
  • Coordinate meetings, logistics, filing and record keeping
  • Assist with the preparation and distribution of reports and review system data for accuracy
  • Identify errors or discrepancies they will investigate and correct or escalate them for resolution
  • Provide support to clients in low complexity matters and maintain a log and/or list of all the queries

Knowledge, skills and attributes

  • Attention to detail
  • Good verbal and written communication skills
  • Professional attitude and appearance
  • Ability to prioritise tasks and multitask
  • Ability to professionally handle complaints, problems and issues, escalate resolutions and corrective actions
  • Ability to deliver a quality service through their support offering
  • Passion for continuous improvement
  • Self-motivated and a passion to learn
  • Ability to work in a team-orientated, collaborative environment
  • Good planning, organizing and time management skills
  • Analytical mind with an inclination for identifying issues and/or defects
  • Knowledge and interest in the specific area or function
  • Knowledge of tools and methodologies associated with the specific area or function
  • Ability to apply theoretical knowledge in a practical manner

Academic qualifications and certifications:

  • Diploma or Bachelor’s degree
  • Relevant certification

Experience required:

  • Relevant working experience is desirable but not essential
  • Some experience dealing with internal and external stakeholders

APPLY HERE!!